shipping policy
Shipping Policy
Welcome to Western Bag Co. We are committed to providing you with exceptional service and fast, reliable shipping. Please review our shipping policy below.
Processing Time
- Orders are processed within 1-3 business days. During high-demand periods, processing times may be slightly longer.
Shipping Rates & Delivery
- Standard Shipping: Rates vary based on destination and order weight. Delivery typically takes 5-7 business days.
- Expedited Shipping: Rates vary based on destination and order weight. Delivery typically takes 2-3 business days.
- Overnight Shipping: Rates vary based on destination and order weight. Delivery typically takes 1 business day.
International Shipping
- We currently ship to select international destinations. Shipping rates and delivery times vary by location and order weight. Please refer to our international shipping options at checkout for more details.
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
Address Changes
- If you need to change your shipping address after placing an order, please contact us immediately at support@thewesternbag.com. Address changes can only be made before the order has been processed.
Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us at support@thewesternbag.com. We will work with the carrier to resolve the issue as quickly as possible.
Returns & Exchanges
- For information on returns and exchanges, please refer to our Returns Policy.
Contact Us
- If you have any questions or need further assistance, please contact our customer service team at support@thewesternbag.com.
Thank you for shopping with Western Bag Co. We appreciate your business and look forward to serving you!